Refund policy

DADDYRICHRECORDS will only issue refunds if the item is faulty. 

DADDYRICHRECORDS will not cover the postage costs.

Refunds will not be issued if buyer changes mind after the purchase, payment & shipment of the item/s 

To start a return for faulty items, please contact us at email:  carl@daddyrichrecords.com.

Please note that returns will need to be sent to the following address:

Shop 2/428 New Canterbury Road
Dulwich Hill, 2203, Sydney, NSW 
AUSTRALIA

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at email:  carl@daddyrichrecords.com.

Tel: 0411851053 
Int: +61 411851053

Pre-orders 
Pre-order ships when stock arrives. Paid in full now to lock in your copy. Release dates are set by the label and can shift; if a title's delayed or artwork/colourway changes, we'll be in touch. Non-refundable if you change your mind, full refund if it doesn't turn up. Full policy details at daddyrichrecords.com/policies/subscription-policy