Terms and Conditions
Shipping and Refunds
Next day postage after payment, any orders paid for on Friday, Saturday or Sunday will be posted on Monday. All orders are shipped via Australia Post Regular Air Mail within Australia and for all overseas locations. All shipping costs are subject to change at any time. Local pickup may be available subject to our schedule.
For Orders Outside Australia:
Please contact me for a shipping quote. Shipping policy costing is only a guide and is subject to change in reference to actual shipping costs to specific countries.
Our Refund Policy
If the buyer wishes to return a purchased item for a full refund DADDYRICHRECORDS does not cover return postage charges. Refunds will only be issued if the item is faulty, DADDYRICHRECORDS will not cover the postage costs. Initial postage or a percentage of will be refunded with purchase cost. Refunds will not be issued if buyer changes mind after the purchase, payment & shipment of the item/s.
The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include but is not limited to Your Name, Your Address, Your Phone Number and Your Email address.
We may collect personal information from you whenever you input such information into the website.
The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we ha e collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. In We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Carl Florance personally and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Your personal information will not be disclosed to recipients outside Australia (This does not include any technology suppliers we use for eCommerce or similar such systems.) unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through our website contact form.